How did it all start?
Imagine: you have 5 managers, each with WhatsApp and Telegram, and they work in amoCRM or Bitrix
Managers jump between windows, leads get lost, clients wait for a response
We created Wazzio — a service that brings all channels into one window
Who is the product for?
Small and medium businesses
with customer support via messengers
Sales departments and support teams
working in amoCRM or Bitrix
Teams with remote managers
and multiple communication channels
Pain points and problems
Missed leads and lost sales
Dependence on unstable integrations
Lack of transparent accounting for paid messages
Long response times due to switching between windows
Difficulties with permission management between managers
Conversations scattered across multiple messengers
Benefits of Wazzio
No hidden fees
Transparent pricing and expense tracking
Clear pricing
visible in your personal account — you always see what you are paying for
Easy plan change
Switch to another plan in just a couple of clicks without losing any data
Лёгкая смена тарифа
When prices increase, you stay on the old rate :)
24/7 Support
Help with setup and problem resolution at any time
Reliability of integrations
and message delivery monitoring
Goal
Create a unified workspace for communicating with clients
Ensure reliable delivery of messages and media without losses or delays
Simplify channel setup and management so that any business can get started quickly
Tasks
Channel connection
WhatsApp and Telegram integration
Account setup
Email, password, phone number, full name, 2FA, and time zone
Bonus account
Channel management
ID change, plan change, auto-renewal
CRM integration
Connecting amoCRM and Bitrix, conversation synchronization
Landing page development
Design, layout, mobile adaptation
Work stages
A real case study from our practice
There is an electronics sales company
that used 4 different messengers and amoCRM
Managers constantly missed leads:
conversations were lost between personal chats and the CRM, response time reached several hours, and deals fell through
After connecting Wazzio,
their average response time decreased by 40%, and the number of missed leads dropped to zero
Managers received a single window with conversation history,
while management received transparent statistics and KPI control
Conclusion
Wazzio has become a reliable and convenient solution for businesses
that communicate through multiple channels
We have united messengers and CRM into a single system:
the connection process is simple, the interface is intuitive, and stable operation under load ensures confidence in message delivery
The project was executed with a focus on convenience, reliability
and a memorable visual identity featuring the Wazzio mascot
